Privacy policy
Effective date: October 8, 2026
This Privacy Policy explains how Donemar ("we", "us", "our") collects, uses and shares your personal information when you visit or make a purchase from donemar.shop (the "Site").
Information We Collect
- Order information: your name, billing address, shipping address, email address, phone number and the items you purchase.
- Payment information: payments are processed by our payment providers. We do not store your full card number.
- Device information: your browser type, IP address, time zone and how you interact with the Site, collected through cookies and similar technologies.
- Communications: any information you send us by email, phone or our contact form.
How We Use Your Information
- To process, ship and deliver your orders, and to handle returns and refunds.
- To send order confirmations, shipping updates and replies to your requests.
- To screen orders for potential risk or fraud.
- To improve our Site, products and customer service.
- To send marketing emails, only if you have chosen to receive them. You can unsubscribe at any time using the link in any email.
How We Share Your Information
We do not sell your personal information. We share it only with service providers who help us run our business:
- Shopify, which hosts our online store.
- Payment processors, to complete your purchase.
- USPS, to deliver your order.
- Analytics and advertising providers, such as Google, to understand how our Site is used and to show our products.
We may also share information when required by law or to protect our rights.
Cookies
We use cookies to keep items in your cart, remember your preferences and understand how visitors use the Site. You can control or delete cookies in your browser settings. Some features of the Site may not work properly without cookies.
Data Retention
We keep your order information for our records as long as needed for legal, tax and accounting purposes, unless you ask us to delete it sooner and we are permitted to do so.
Your Rights
Depending on the state where you live, you may have the right to access, correct or delete the personal information we hold about you, and to opt out of certain uses of it. To make a request, email us at support@donemar.shop. We will not treat you differently for exercising these rights.
Security
We take reasonable measures to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Children
The Site is not intended for children under 16, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.
Contact Us
Email: support@donemar.shop
Phone: +1 (571) 681-6192
Address: 8307 Brooklyn Blvd, Minneapolis, Minnesota 55445, United States